Before you apply, know exactly what we will and will not promise. These commitments apply to every service we help you with, and none of them are marketing copy.
Transparent fees
Every service shows its fee before you apply. The price you confirm is the price you pay.
Government fees, separated
Official government charges are kept separate from our service fee, so you always know what is a government charge and what is ours.
Every application tracked
Every request gets its own Service Request ID that you can track any time, with no need to call us.
Your privacy protected
Your personal data is used only to complete your application. It is never sold, shared or used for anything you did not ask for.
Secure payments
Payments go through secure gateways and every payment produces an official receipt you can download any time.
Updates at every step
You are notified on every stage change of your application through the channels you choose.
Honest status
Stage changes reflect real work. We never show fake progress or claim completed work that is not done.
No hidden charges
If an additional official charge applies mid-process, you are told before it is incurred. We never add charges silently.
Real human support
A staff member, not a bot, reviews your application. You can reach a person by phone or WhatsApp during working hours.
Honest timelines
We only quote the timelines we can control. Delivery of any government decision depends on the concerned authority.
No timeframe or outcome is ever guaranteed beyond what the concerned government authority decides. If a service cannot be completed, you will be told honestly and charges will be handled according to our refund policy.
